Privacy Policy

This Privacy Policy describes how ZUKNI (“we,” “our,” or “us”) collects, uses, stores, and protects your personal information when you visit or make a purchase from our website. We are committed to protecting your privacy and ensuring compliance with applicable Indian laws, including the Information Technology Act, 2000 and related rules.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you use our website or place an order:

Personal Information

Full name
Billing and shipping address
Email address
Phone number
Order and transaction details

Payment information such as debit/credit card details, UPI, or net banking credentials is processed securely by third-party payment gateways. We do not store or have access to your sensitive payment data.

Automatically Collected Information

IP address
Browser type and device information
Pages viewed and interactions on our website

2. How We Use Your Information

Your information is used strictly for legitimate business purposes, including:

Processing and delivering your orders
Communicating order confirmations, shipping updates, and service messages
Providing customer support and resolving queries
Improving website performance, products, and customer experience
Preventing fraud, unauthorized transactions, and misuse
Complying with applicable legal and regulatory obligations

We do not collect more information than is necessary for these purposes.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us:

Remember your preferences and shopping cart
Analyze website traffic and usage patterns
Improve site functionality and performance

You may choose to disable cookies through your browser settings; however, some features of the website may not function properly as a result.

4. Disclosure to Third-Party Services

We may share limited personal information with trusted third-party service providers solely for business operations, such as:

Payment processing partners
Shipping and logistics providers
Website hosting, analytics, and marketing tools

All third-party service providers are required to maintain confidentiality and comply with applicable data protection laws. We do not sell, rent, or trade your personal information to third parties.

5. Data Security Practices

In accordance with the Information Technology Act, 2000 and the SPDI Rules, we implement reasonable security practices to protect your personal data, including:

Secure servers and encrypted connections
Restricted access to personal information
Use of reliable and compliant third-party service providers

While we take appropriate measures to safeguard your data, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Customer Rights and Choices

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate or incomplete information
Withdraw consent or request deletion of your data, subject to legal or transactional requirements
Opt out of promotional communications at any time

Requests can be made by contacting us using the details provided below.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in laws, regulations, or business practices. Any updates will be posted on this page with the revised effective date. Continued use of the website constitutes acceptance of the updated policy.

9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

ZUKNI
Email: zukniindia@gmail.com
Address: Shikohabad (Firozabad)